All orders within the US are shipped via USPS. We offer standard shipping for all domestic orders within the United States.
We ship internationally! Shipping rates will be calculated upon checkout.

We offer FREE Shipping for orders over $50.00. For orders below $50.00, Standard shipping is $5.00.

Orders are typically processed within 1-2 business days of receiving your order. Once processed, your order will be shipped, and you will receive a confirmation email with tracking information.

Delivery times vary based on your location and the shipping method selected. Standard shipping within the United States generally takes 3-8 business days from the date of shipment.

Once your order has been shipped, you will receive a tracking number via email. This tracking number can be used to monitor the progress of your shipment through the carrier's website.

Wrong Address: If you realize that you have provided an incorrect shipping address after placing your order, please contact our customer service team immediately. We will make every effort to update the shipping address before the order is dispatched. However, if the order has already been shipped, we cannot guarantee that the address can be changed. In such cases, we will work with our shipping partners to attempt to reroute the package to the correct address, but additional charges may apply. We encourage all customers to double-check their shipping information before finalizing their orders to avoid any inconvenience.

Changing Address: If you need to change the shipping address for an order that has not yet been shipped, please contact our customer service team as soon as possible and will do our best to accommodate your request and update the shipping address before the order is dispatched. However, once an order has been shipped, we are unable to change the shipping address. In such cases, we recommend contacting the shipping carrier directly to arrange for any necessary address changes. Please note that additional fees may apply for address changes initiated after the order has been shipped. It is important to note that we are not responsible for orders shipped to incorrect addresses provided by the customer. We strongly advise all customers to carefully review their shipping information before completing their purchase to ensure accurate and timely delivery.

If you have any questions or concerns regarding your shipping address or need assistance with changing
the address, please don't hesitate to reach out to our customer service team. We are here to help and will strive to provide the best possible support to ensure a smooth and successful delivery of your order.

We understand that circumstances may arise where you need to cancel an order. We aim to provide a straightforward and convenient process for order cancellations. Please review the following guidelines regarding the cancellation of orders placed on our website:

1. Cancellation Period: You may cancel your order within a specific period after placing it. The cancellation period begins from the time your order is confirmed and ends before the order is dispatched for shipment. Once the order
has been shipped, it cannot be canceled.

2. How to Cancel an Order: To cancel an order, please contact our customer service team as soon as possible. You can reach us by info@biokorusa.com. When requesting a cancellation, please provide your order number and any relevant details to facilitate the process.